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Messaging

Talk right on the work — not in a separate app.

Design includes threaded project messaging for teams and contractors. Product messaging ships in a later wave; collaboration today uses invites and shared project data.

Designed in Claude DesignSeat-gated
Thread · INV-2041
S
Sam
Labour hours look high vs quote — check?
Y
You
I'll query Himoor before approving.
P
Priya
Photos of first fix attached in gallery.
AIContext stays on the job

When messaging lands, it will sit with the project — not in a disconnected chat silo.

The costly mistake

The invoice gets paid while the question sits unread.

Talk on the work item itself so decisions don't die in a group chat.

How it helps

Comment, mention, done

Threads in design system

Available across Self-Build, Contractor-Led, and Professional where your plan includes this capability.

Role-aware access

Available across Self-Build, Contractor-Led, and Professional where your plan includes this capability.

Activity companion

Available across Self-Build, Contractor-Led, and Professional where your plan includes this capability.

Coming soon in product

Available across Self-Build, Contractor-Led, and Professional where your plan includes this capability.

What it's worth

One tagged question that stops a wrong payment pays for the seat — and brings your whole crew onto the same conversation.

Start your free trial
Team messaging, answered

Common questions

What can I comment on?

Start a thread on almost anything in a project — invoices, quotes, tasks, snags, timeline milestones, cost lines, documents and gallery photos. The conversation stays attached to the exact item it is about.

Do people get notified when I @-mention them?

Yes. Anyone you @-mention gets an in-app notification in the bell and an email, and the notification links straight back to the exact item. Each person can switch mention emails to a daily digest or turn them off.

Which plans include messaging?

Team messaging is available on Contractor-Led and Professional plans. Self-Build is a single-user plan, so there is no one to message.

Does everyone I message need a seat?

Yes. Everyone who takes part in a conversation is a paid seat on the account — which is how you bring your contractor, subcontractors, quantity surveyor or client into the discussion on the work itself.

Is messaging different from the activity log?

Yes. The activity log is the automatic audit trail of every change made on the account. Comments are the human conversation on top of the work. Both are kept, so you get an accurate record and a place to talk.

Keep the conversation on the work.

Start free for 90 days. Cancel anytime before the trial ends.